Return Policy

Introduction

At DiniArt, we strive to ensure you have a satisfying and enjoyable shopping experience. However, we understand that there may be instances where you may want to return a product. This Return Policy has been created to enable a smooth return or exchange process.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact our customer service.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your original method of payment.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions on how to return your item to us, please contact our customer service.